terms

Terms and Conditions

Your purchase of any tour from excursionsinmalta.com is subject to the following terms and conditions:-

Cancellation/Changes to Tours:

Tours are subject to cancellation by us for whatever reason. In the event of such cancellation, our sole liability to you is limited to refunding you the price paid by you to us for the tour. We will do our best endeavours, where possible, to inform you, as soon as possible, of any such cancellation prior to the date of the tour. Tours are subject to change for whatever reason. Where the change is major, we retain the right to cancel the tour. In other circumstances, we shall provide alternative sites to visit, than those originally scheduled. You shall not have a right to cancel the tour or request a refund of the price paid by you for the tour. You are entitled to cancel a tour already purchased by you provided that you shall not be entitled to a refund of the price paid where cancellation does not take place [ ] days prior to the scheduled day of the tour, and this irrespective of your reasons for such cancellation.

Travel Documents:

You are responsible for having all travel documents in place when touring with us abroad. We shall have no liability and shall not refund the price paid by you to us, where you are denied boarding or entry into a country due to incorrect travel documents.

Punctuality and Behaviour:

You shall be punctual at all times whilst on tour with us. We shall have no liability whatsoever where you are left behind due to your lack of punctuality. We also reserve the right to require you to leave a tour where we, in our entire discretion, deem your behaviour to be offensive or a nuisance to others. We shall have no liability whatsoever towards you in any such case.

Electronic Communications:

We shall have the right to correspond with you by means of internet or other electronic media or provide information to you in other electronic form. Because of the inherent risks associated with the electronic transmission of information on the internet or otherwise, we cannot guarantee the security and integrity of any electronic communications or information sent or received by us. We shall not therefore incur any liability with respect to any such communications or failure to receive same.

Liability and Indemnity:

To the extent permitted by law, we shall have no liability whatsoever for any loss, damage, direct, indirect or consequential loss however caused incurred by you whilst you are on tour with us, other than liability for death or personal injury. We shall have no liability whatsoever with respect to those parts of the tour that are provided by third parties wholly independent of us. In the event that we are found to be liable, our liability towards you is limited to the price of the tour paid by you to us.

You shall indemnify us for any damages incurred by us, as a result of your acts or omissions, whilst you are on tour with us.

Complaints:

In the event that you wish to make a complaint about any part of your tour, you shall complain there and then at the time your complaint arises. Should we fail to address your complaint at the time it arises, you shall file a complaint with us in writing within three days following the end of the tour. Any complaints made other than as stated above shall not be entertained by us.

Governing Law and Jurisdiction:

These terms and conditions are subject to Maltese law, and the Maltese courts shall have exclusive jurisdiction to deal with any dispute arising between us with respect thereto.

 
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